Wi-Fi configuration

Dreem Research Team
Written by Dreem Research Team
Last update

Public Wi-Fi

Alfin is not compatible with public Wi-Fi networks such as those in hotels or hospitals. In order to make sure recordings transfer to Dreem servers, the Wi-Fi network must be a private network that can be selected in the app and a password must be entered.

If you work in a hospital or institution that requires you to enter your work email address and password to access Wi-Fi, this Wi-Fi system is not compatible either. In this case, we recommend that you contact your IT department to have the device white listed.

If you need the MAC address of your Dreem headband in order to have it whitelisted, you may request this information by sending an email to research@dreem.com. Please be sure to include the device ID or serial number.