I could not hear the alarm when I woke up

You set up a classic or smart alarm but weren't woken up. Several reasons may explain this :

  • The alarm was not set with a sufficient volume. Ensure you set the volume right when you parameter your night on "SLEEP" section.
  • You woke up before the alarm goes on, which stoped your sleep session.
  • Your sleep session was not set in a proper way. Please make sure you visit our dedicated article "Start a sleep session".
  • The headband ran out of battery before the alarm sounded.


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