Order cancelation

If you are not satisfied with your purchase, you can either cancel it or return it, depending on the shipping status.

Your headband had not yet been shipped

Your package may be shipped at any time, so it is extremely important that you provide the following information when you contact us:

  • Full name
  • Order number
  • Reason for return

Your headband has been shipped

If your package has already been shipped, you can try it for 30 full nights within 100 days before returning it.

Contact us before returning the package so that we can send you a return label. We will not process any orders sent back without a return label.

Please also provide the following information when you contact us:

  • Full name
  • Order number
  • Reason for return

Please note that return shipping is at the customer's expense.

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