Unable to start a night from touchpad

If the touchpad doesn't seem to respond, try the following steps:

  • Ensure that your headband isn't paired with your Dreem Coach app.
  • Turn off your headband by pressing On/Off button for 2 seconds, then turn it on again.
  • Retry starting a night session.

If the touchpad still doesn't work, please contact our support team.

For more information on the touchpad, see our  dedicated articleUnderstanding the touchpad.

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