I can't launch a record with the touchpad


If the touchpad doesn't seem to work, try the following instructions : 

  • Ensure that your headband isn't paired with your Dreem app. 
  • Turn off your headband by pressing On/Off button for 2 seconds, then turn it on again.
  • Retry to start a night session

If the touchpad still doesn't work, please contact our support service. 

For more informations on the touchpad, go visit our dedicated article : Understanding the touchpad 

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