Cleaning Dreem headband
The inside of the headband is covered in TPU, an anti-allergenic polymer. Use a cloth dampened with water to clean the inside. The frontal band and the arch over the crown of your head are covered with a removable cloth pad. This pad can be washed with soap and water, but is neither washing machine safe nor ironable.
Caution : The headband is not water resistant Avoid submerging it in water, and don't wear it outside when raining
To optimize signal reception through the headband, ensure hair and face are clean.
Avoid applying face creams, moisturizers, or other oily products before using the headband. In case you use face cream for medical reasons, avoid applying it to the headband's primary zones of contact (the forehead and temples). Avoid using oily products in your hair.
Also make sure to clean the sensors of your headband with a disinfectant wipe (containing Isopropyl alcohol) about every 10 nights. This will ensure optimal signal quality.
Proper headband maintenance practices
When you are not wearing your headband, we recommend that you:
- Store it properly in its case while traveling.
- Handle the frontal band gently, and avoid moving it too close to the arch when packing.
- Do not pull forcefully on the rear elastic band of your headband.
If your headband is worn or defective, please contact support.