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Dreem Help Center
(NEW) Getting started
Purchase & Delivery
Get started with Dreem
Understand your sleep
Technical help & specifications
- Help detecting the headband If you're having trouble pairing your headband with Dreem app, please ensure that : Your headband has en...
- I can't connect to the Dreem app Important: If you cannot connect to the app, do not create a new account, you will lose the history of your...
- Activate sleep techniques Please follow the steps below to activate the sleep techniques, located on the "SLEEP" section of...
- Restarting a sleep technique You can restart a sleep technique during a sleep session by doing a double tap on your touchpad. The progra...
- Understanding the Touchpad The touchpad is tactile pad located on the top arch of your Dreem headband, allowing you to control the hea...
- Sleep stages detection Signal detection by the headband The sleep stages displayed on the "HOME" section of your Dreem a...
- How to put the back elastic reducer The back elastic reducer allows you to reduce the size of your headband, enhancing comfort throughout the n...
- Charging Dreem Good charging practices We recommend that you connect your Dreem band after each sleep session. This will n...
- App compatibility The Dreem application is compatible with the following devices and configurations: Compatible OS iOS 9.0 o...
- Help detecting the headband
- I can't connect to the Dreem app
- Pairing the headband
- Wi-Fi connection
- Check my Wi-Fi connection
- I can't find my Wi-Fi network
- Sleep stages detection
- How Dreem algorithm works
- Wake detection
- Measuring falling asleep
- How can I improve my signal quality
- Holes in your Hypnogram?
- Understanding deep sleep
- Understanding Rapid Eye Movement (REM) sleep
- Is there an optimal sleep duration?
- I have a hard time falling asleep
- Nocturnal or early awakenings
- Younger, I used to sleep better
- Is Dreem also made for lucid dreaming?
- Sharing my Dreem headband
- Traveling with my headband
- Can Dreem be used for meditation?
- Can Dreem be used for naps?
- Can I set goals?
- What's in the box?
- Recent firmware updates
- Components of the headband
- Size of the headband
- Dreem battery
- Back sensors of the headband
- Modify sound signalling
- My partner can hear the sounds from the headband
- I can't hear the sounds from my headband
- The headband leaves marks on my forehead
- The headband is not responding
- The touchpad doesn't work