Troubleshooting – Information center

Troubleshooting

My headband won't pair

Partner can hear sound from headband

Why do I get an exclamation point?

Headband isn't charging

I can't hear sounds from the headband

Headband won't turn off

Wi-Fi connection

Headband leaving marks on my forehead

Unable to start a night from the Touchpad

Damaged headband

Headband turns off abruptly