Unable to start a night from the Touchpad

Alexandre De Dreem
Written by Alexandre De Dreem
Last update

If the touchpad doesn't seem to respond, try the following steps:

  • Ensure that your headband isn't paired with your Dreem Coach app.
  • Turn off your headband by pressing On/Off button for 2 seconds, then turn it on again.
  • Retry starting a night session.

If the touchpad still doesn't work, please contact our support team.

For more information on the touchpad, see our  dedicated articleUnderstanding the touchpad.